About Us

Suzanne Valenting is an Association Operations Specialist with over a decade experience in community management, supporting community managers and board members in navigating the complexities of association management. In her role, she helps streamline operations, implement best practices, provide training and equipping them with resources to be successful in association management.

As Director of Books at PMI, Megan Manwill oversees all pillars of operational accounting, supported by dedicated teams committed to accuracy and excellence. With over 7 years at PMI, she has built trusted relationships fostering confidence in financial processes and enabling long-term success. She has a bachelor's degree in Business Management and Finance from BYU. Megan enjoys spending time camping, kayaking, snowboarding, and riding dirt bikes.

Brianna has spent the past 18 years turning homeowner-association challenges into disciplined, community-building operations that board members trust and residents notice. She honed that expertise at a Utah community management company, where she led HOA operations for nearly a decade.. Since joining Property Management Inc. in 2020, Brianna has progressed from Franchise Business Coach, to Director of Association Operations and now to Executive Director of Operations. In this role, she equips PMI franchisees with field-tested standard operating playbooks, compliance frameworks, and hands-on training that unlock scalable association growth across the network. A triple-credentialed CAI professional (CMCA, AMS, PCAM) and member of the CMCA Exam Development Committee, Brianna pairs national best practices with real-world franchise insight to keep PMI communities fiscally sound, transparent, and future-ready.